Terms of service

Terms and Conditions

3.1 General Terms

By accessing or using the Kozmetyx TTL website, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

3.2 Product Information and Availability

All products listed on our website are dermatologically tested and suitable for all skin types. While we strive to ensure that product descriptions, pricing, and availability are accurate, we reserve the right to modify product information at any time without prior notice.

3.3 Order Acceptance and Cancellation

Orders placed on Kozmetyx TTL are subject to acceptance. We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Product availability

  • Pricing errors

  • Inaccuracies in product information

  • Fraud prevention concerns

3.4 User Responsibilities

You agree to provide accurate, complete information during the checkout process. You are also responsible for maintaining the confidentiality of your account credentials and for any activities under your account.

3.5 Intellectual Property Rights

All content on the Kozmetyx TTL website, including text, graphics, logos, and images, is the intellectual property of Kozmetyx TTL (A Brand of Optocred Pharmaceuticals) or its licensors. Unauthorized use of this content is strictly prohibited.

3.6 Limitation of Liability

Kozmetyx TTL shall not be held liable for any indirect, incidental, or consequential damages that arise from the use of our products or services. Our total liability in any case will be limited to the amount paid for the purchased products.

3.7 Indemnification

You agree to indemnify and hold Kozmetyx TTL harmless from any claims, losses, damages, liabilities, or expenses arising from your use of the website or any violation of these Terms and Conditions.

3.8 Jurisdiction and Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Karnal, Haryana. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Karnal.

3.9 Modifications to Terms

Kozmetyx TTL reserves the right to amend these Terms and Conditions at any time. Changes will take effect once posted on the website. By continuing to use the site, you indicate acceptance of the updated terms.

3.10 Contact Information

For any questions or concerns about these Terms and Conditions, please contact our customer service team at support@kozmetyxttl.com 

 

 

FAQs

1. What should I do if I encounter an issue with my order?
Please contact our customer service team as soon as possible with your order number and the details of the issue.

2. Can I modify my order after it has been placed?
Once an order is processed, it cannot be modified. If necessary, you may need to cancel and place a new order. Orders cannot be canceled once shipped.

3. What happens if a product is out of stock after I order?
If a product becomes unavailable after you place your order, we will notify you and offer a refund or the option to wait until restocking.